Support

Contact EasyCaptions

Use this email for billing questions, account access help, upload or export issues, and general product feedback.

We usually reply within 1–2 business days. If your message is about privacy, terms, or a request to remove uploaded media or project data, this is the same place to send it.

Email us

The fastest way to reach us is by email.

[email protected]

What to include

  • Billing or subscription questions
  • Upload, transcription, or export problems
  • Login, account access, or verification issues
  • Requests to remove media, subtitles, or other project data
  • Product feedback or feature requests